The Lulu Salary Card is a trusted payment method for many employees working across the UAE. Users can check their Lulu Salary Card Balance online to see their available income. It helps workers stay informed about their finances and manage daily expenses more efficiently.

This method is especially useful for those without full access to mobile banking or traditional accounts. For such users, performing a Lulu balance check online is often the most convenient option. In this guide, UAE residents and cardholders will find all the reliable ways to check their Lulu salary card balance.
What Is Lulu Salary Card?
UAE companies use the Lulu Salary Card to deposit employees’ wages directly into their bank accounts. It is mainly issued to workers who do not hold regular bank accounts, offering a simple way to access monthly salaries.
The card is managed through licensed financial partners and follows the UAE Wage Protection System. Unlike a standard debit card, it is not linked to a personal account and only holds an employer-loaded amount. Users can withdraw cash, check balances, and make purchases at approved outlets.
Lulu Salary Card Balance Check Online – All Available Methods
There are several easy ways to perform a Lulu salary card balance check online, along with some offline options. These methods allow employees to view their available salaries without needing a physical bank visit. We will discuss all these methods in detail in the following sections.

1. Official Website
The easiest and most direct way to check your card balance is through the official portal. Here are the steps to follow.
- Visit Lulu’s official online portal: https://luluexchange.com/services/wage-salary-administrator/
- You will need to login with your credentials.
- Then move to “My Cards” or your ‘User Account’ section to view your currently available balance.
Note: Make sure you enter the card number correctly without spaces or dashes.
2. Using Mobile App
Follow these steps to check your Lulu card balance via the mobile app.
- Download the official mobile app from the App Store or Google Play.
- Open the app and register or login using your card or ID details.
- Navigate to the ‘My Cards’ or ‘Lulu Money Card’ section to view your available balance on the home screen.
3. Lulu Salary Card Balance Check via ATM
Here are the steps to checking your balance at an ATM:
- Visit any UAE ATM that accepts your card (FAB, NBAD, or UAE Switch ATMs).
- Insert your Lulu Salary Card into the machine.
- Enter your 4-digit PIN when asked.
- Choose the “Balance Inquiry” option from the menu.
- Your current balance will appear on the screen.
If you’re using a different type of card, such as a travel card, the process may vary slightly. You can follow the correct steps for a Lulu travel card balance check based on your card’s features.
4. Via Customer Support
If you cannot check your Lulu salary card balance online, contact customer support for help. You can call the official Lulu Exchange customer service hotline at 600522204 for balance inquiries and related issues in the UAE.This number is available throughout the week, and support staff can guide you through balance checks.
You can also email customercare@ae.luluexchange.com for detailed assistance or visit your nearest Lulu Exchange branch.
Who Can Use Lulu Salary Card Services?
Lulu salary cards are specifically designed for employees who work for WPS-linked companies. It helps workers access their salaries without needing a full bank account. Eligible users include:
- Employees working for companies partnered with Lulu Exchange or WPS-approved payroll systems
- Workers without a traditional bank account, such as laborers, drivers, and domestic staff
- Individuals with a valid Emirates ID and a salary registered through an approved payroll channel
- Staff from sectors like construction, cleaning, security, and retail
- Residents of the UAE, although some cards may work in other GCC countries if supported.
These salary cards are meant for regular monthly use, but users should ensure their card is active and not expired. In some cases, issues with balance access can occur if your Lulu exchange card has expired and hasn’t been renewed.
Common Problems & Solutions While Checking Lulu Salary Card Balance
Some users may face minor issues while trying to check their balance online or through other methods. Here are some common issues and how to fix them:
- Website not loading: Try again after a few minutes or clear your browser cache.
- Incorrect card number entered: Double-check the 16-digit number and enter it without spaces or symbols.
- Captcha not verified: Refresh the page and enter the code carefully using the correct characters.
- Balance not updated: Wait a few hours after salary processing, then check again.
FAQs
Final Thoughts
Checking your Lulu Salary Card balance online is a simple and reliable way to stay updated. Whether you use the official website, an ATM, or customer support, each method helps you track your salary easily.
Always use secure channels and avoid sharing card details with anyone. If you face issues, refer to the steps shared in this guide or contact Lulu Exchange directly. Keeping a close eye on your balances ensures better financial control and peace of mind every month.